Terms & Conditions

Shipment info

We work with Correos de Chile for domestic shipments and FedEx for international shipments. Product shipment includes the sales receipt and warranty information of our products and may include a gift bag if indicated by the customer.

The shipping time depends on the priority that is used in each service correspondence. TTANTI is not responsible for loss during shipping, as this operation is made by shipping companies.

Taxes

TTANTI not responsible for charges on purchase costs nor the specific customs duties of each country.

Payment methods

Payments for TTANTI are available through the following payment platforms: Paypal and Bank Transfers.

Recommended use

Our watches are created with raw materials, durable and of good quality, however as wood and leather are our primary materials, we suggest reasonable care at the time of use. As an artisanal clothing accessory, the watch should not be used for sport or high-impact activities. The watch is water resistant, but you should not fully submerge it for any reason.

Technical service

TTANTI technical service is valid for one year from the date of purchase. To implement the service you must send the Warranty Form to info@ttantidials.com and deliver the product together with the original packaging, accessories and the receipt of purchase. The Technical Service has a cost associated with the repair depending on the diagnosis made by the company .

Warranty Policy

TTANTI has a six month warranty for manufacturing defect from the date of purchase. To enforce the guarantee you must send the Warranty Form to info@ttantidials.com and deliver the product together with the original packaging, accessories and receipt of purchase. TTANTI reserves the right to prior diagnosis before making the guarantee in case of damage due to misuse, abuse or excessive exposure to water.

Return or Exchange

Return or exchange of the watch can be done up to 10 days after the product is delivered, exclusively due to a manufacturing defect. To implement the return or exchange you must send the Warranty Form to info@ttantidials.com and deliver the product together with the original packaging, accessories and the receipt of purchase, without signs of use.